This picture is the breakfast that I was given on January 6, 2013 on a transatlantic Delta flight. If you’re not familiar with Special K cereal (which I was not), here is a close-up of the label.
I know it’s blurry, but I think you can read it well enough. The second ingredient is “wheat gluten”. There is also an allergen warning which reads “CONTAINS WHEAT AND MILK INGREDIENTS”. I can understand the confusion — it says “Lightly Toasted Rice Cereal” — but, as a major company, you have to pay closer attention when a passenger asks for a special meal. Just because the first ingredient is rice does not mean that it doesn’t have wheat.
I complained. I do that. I’m sure I wasn’t the only one. No one wants only a banana for breakfast, especially when they’re travelling and have allergies which might mean it’s the only meal they’ll eat that day. If you were with me, you’ll be happy to know our voices were heard. Here was my breakfast on April 10, 2013:
Since I couldn’t get a great picture before I devoured it, I’ll tell you what it is. It’s an Udi’s Gluten Free Foods Double Chocolate Muffin, and it was delicious. I can even forgive them for insisting that everyone wants orange juice with breakfast for giving me something so yummy. What an improvement, Delta! Because I’m just as vocal when I’m impressed as when I’m disappointed, I’ve let both Delta and Udi’s know how pleased I am.
Edit: Is it a coincidence that I just received my first-ever Delta flight survey?